Privacy Policy and Terms of Service

Effective Date: January, 2026

Owner/Operator: Rent & Roll

By using this website, you confirm that you have read, understood, and agree to these Terms of Service and Privacy Policy.

Terms of Service

Intellectual Property

All content published on our Site (including images, text, logos, and downloadable files) is the property of Rent & Roll or its creators.

Sale of Services

— Services offered: Car Rental

— Payment: Services must be paid in full at the time of booking.

— Accuracy: We make every effort to provide accurate descriptions, but information may not always be error-free.

— Right to Cancel: We may cancel or reject orders. If payment has been processed, refunds will be issued.

Third-Party Goods & Services

We may link or provide access to third-party services. We are not responsible for their content, accuracy, or practices.

Payments

Accepted payment methods:

— Credit Card

— PayPal

— 1Now Platform Payment

By providing payment information, you authorize us to process charges.

Consumer Protection

These Terms will not override any mandatory consumer rights under applicable law.

Limitation of Liability & Indemnity

Rent & Roll and its affiliates are not liable for claims, losses, or damages resulting from your use of the Site. By using the Site, you agree to indemnify and hold us harmless.

Governing Law & Dispute Resolution

— Governed by the laws of TN.

— Disputes will first be attempted through mediation (non-binding).

— Parties retain the right to bring claims in small claims court or seek injunctive relief.

Severability

If any clause is found invalid, the remainder will still apply.

Amendments

We may update these Terms from time to time. Notice will be provided via email or on our Site.

Privacy Policy

Purpose

This Privacy Policy explains how Rent & Roll collects, uses, and protects personal information provided by users when interacting with our website, services, or communications.


Information We Collect

We may collect the following information when voluntarily provided by users:

Name

Email address

Phone number

Information submitted through website forms or chat widgets

Information is collected when users contact us through our website, submit an inquiry, request information, or communicate with us by phone or text.


How We Use Information

Collected information may be used to:

Respond to inquiries or service requests

Provide customer support

Send service-related communications

Send SMS notifications only to users who have explicitly opted in


SMS / Text Messaging Policy

Rent & Roll only sends SMS messages to users who have explicitly opted in to receive text messages.

SMS Consent

Users may opt in to receive SMS messages by:

Voluntarily selecting an optional SMS consent checkbox on a website form, or

Initiating contact via text message to our business number

SMS consent is not required as a condition of purchase or service.

Message Content

Users who opt in may receive:

Booking or service-related updates

Important notifications

Promotional messages (when applicable)

Message Disclosures

Message frequency may vary

Message and data rates may apply

Messages may be sent using automated technology

Opt-Out

Users may opt out at any time by replying STOP or UNSUBSCRIBE to any message.

Help

Users may reply HELP for assistance.


Data Sharing & Disclosure

Internal access: Information is accessible only to authorized employees or contractors who require it to perform their duties.

Third-party services: Limited data may be shared with trusted service providers (such as CRM, communications, or marketing platforms) solely to support business operations.

🚫 Mobile information (phone numbers) will not be sold, rented, or shared with third parties for marketing or promotional purposes.

Information may only be disclosed if required by law or in the event of a business transfer.


Data Retention & Security

Personal information is retained only as long as necessary for its intended purpose

Data is protected using reasonable administrative and technical safeguards

While we strive to protect user data, no system can guarantee absolute security


Children’s Privacy

Rent & Roll does not knowingly collect personal information from children under the age of 13. If such data is identified, it will be deleted upon request.


Cookies

We may use cookies to:

Analyze website performance

Improve user experience

Support advertising or tracking preferences

Users may disable cookies through their browser settings.


Do Not Track Signals

Our website does not currently respond to browser “Do Not Track” signals.


Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page, and continued use of the site constitutes acceptance of the updated policy.

Have a question for us?

Contact Us

Why Choose Us!

Skip the long lines and hassles of traditional car rental companies by having your next luxury car delivered directly to your preferred location and time.

As a gesture of our appreciation, we provide a white-glove concierge service with onsite check-in at your hotel or residence for all our valued clients.

Memphis, TN, USA

Want to book from us?

Avoid the lengthy queues and hassle of conventional car rentals. Choose our service, and your luxury vehicle will be delivered directly to your chosen location, precisely when it's most convenient for you.

Rent & Roll, All Rights Reserved, 2026